Please make sure you computer is connected to internet. Click "Open Network and Sharing Center"
Please click on "Set up a new conneciton or network"
Now choose "Connect to a workplace"
Now Choose "Use my Internet connection ( VPN )"
Now Enter Server Address / Hostname of VPN Server in Internet Address And Click on Next.Make sure you tick "Don't connect now; just set it up so We can connect later" ( Click here to view list of Server Address )
Now Enter your SwitchVPN's VPN Username & Password details you received in your email and click on Create.
Right click the connection you just made, and choose "Properties"
Now Select Security Tab -> Select "Layer 2 Tunneling Protocol with IPsec (L2TP /IPSec)
Now Click on Advanced Settings
Now enter the Pre shared key : switchvpn Click on OK
Now try to connect
Now enter login details and connect. Done