- If you are not using SwitchVPN Software , we recommend you to download one from http://switchvpn.asia/switchvpn-application
- Try changing protocol , if you are already using L2TP/IPsec , then change to PPTP and monitor if speed and stability improves
- If problem still persists , click on "Advanced" in the SwitchVPN Client and change MTU Value from AUTO to 1200 then click on OK and re-connect to VPN.
After trying all the above troubleshooting steps , you are still unable to acheive good speed , Kindly contact our support team on Live Chat or you can email us at firstname.lastname@example.org , we will get back to you within 15 minutes to resolve the problem. We are able to resolve 99% of the issues.