Portal Home > Knowledgebase > VPN Setup Guide > PPTP / L2TP VPN Setup Guide > PPTP / L2TP Troubleshooting Guide > Error 619 "A Connection to the remote computer could not be established, so the port used for this connection was closed."
To resolve this issue :
1. Make sure your Router Support PPTP Passthrough.
2. Make Sure TCP Port 1723 and 47 ( GRE )are Open.
3.Make sure you Allow Connection / Trusted Connection under Your Firewall Application. or Try to Disable Firewall and Re-connect.
If still you are unable to resolve the issue.It means PPTP is blocked by your ISP.So you will require to use L2TP or OpenVPN.
If you require any assistance , please submit ticket from Client Area or email support@switchvpn.com
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