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Portal Home > Knowledgebase > SwitchVPN Setup Guide > PPTP / L2TP VPN Setup Guide > PPTP / L2TP Troubleshooting Guide > Error 619 "A Connection to the remote computer could not be established, so the port used for this connection was closed."


Error 619 "A Connection to the remote computer could not be established, so the port used for this connection was closed."




To resolve this issue :

1. Make sure your Router Support PPTP Passthrough.

2. Make Sure TCP Port 1723 and 47 ( GRE )are Open.

3.Make sure you Allow Connection / Trusted Connection under Your Firewall Application. or Try to Disable Firewall and Re-connect.


If still you are unable to resolve the issue.It means PPTP is blocked by your ISP.So you will require to use L2TP or OpenVPN.

If you require any assistance , please submit ticket from Client Area or email support@switchvpn.com

 


 





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