To resolve this issue :

1. Make sure your Router Support PPTP Passthrough.

2. Make Sure TCP Port 1723 and 47 ( GRE )are Open.

3.Make sure you Allow Connection / Trusted Connection under Your Firewall Application. or Try to Disable Firewall and Re-connect.


If still you are unable to resolve the issue.It means PPTP is blocked by your ISP.So you will require to use L2TP or OpenVPN.

If you require any assistance , please submit ticket from Client Area or email support@switchvpn.com

 


 



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