To resolve this issue :

1. Make sure your Router Support PPTP Passthrough.

2. Make Sure TCP Port 1723 and 47 ( GRE )are Open.

3.Make sure you Allow Connection / Trusted Connection under Your Firewall Application. or Try to Disable Firewall and Re-connect.


If still you are unable to resolve the issue.It means PPTP is blocked by your ISP.So you will require to use L2TP or OpenVPN.

If you require any assistance , please submit ticket from Client Area or email support@switchvpn.com

 


 



?האם התשובה שקיבלתם הייתה מועילה 80 משתמשים שמצאו מאמר זה מועיל (187 הצבעות)

המאמרים הנפוצים ביותר

Error 691"Access was denied because the username and/or password was invalid on the domain"

Error 691 "Access was denied because the username and/or password was invalid on the domain"...
Stability Issue - frequent disconnects, or other undesirable behavior on your VPN Connection

Things to try with your VPN account with us: If you are on a PPTP VPN account with us,  make...
Frequent disconnects, Unable to browse - PPTP MTU Issue - Windows

Step-1: Go to Command prompt and issue the below command: ping google.com -f -l 1450 If you see...
Frequent disconnects, Unable to browse - PPTP MTU Issue - MacOSX

Please issue the below command to find out which sub-interface of your NIC card needs an...
You were disconnected by the communication device. Try reconnecting. If the problem continues, verify your settings.

Problem on Mac OS while connecting to PPTP :You were disconnected by the communication device....